Frequently asked
Before you call
The questions I get asked most. Whatever is still open here is open — no estimated answers.
Do I need an appointment, or can I just come in?
An appointment, please. There is one working position and one client per appointment, so I usually cannot fit someone in spontaneously. Do call though — sometimes it works at short notice.
How long does a balayage take?
Longer than a cut, and how much longer depends on hair length and starting colour. TBD: confirm concrete durations per service — until then I will tell you on the phone.
What does it cost?
Colour cannot be charged at a flat rate, because length, density and previous treatments decide the time and the amount of product. The prices page shows how it is structured; I give you the firm range before the appointment.
My hair is already coloured or lightened. Is that still possible?
Usually yes, but not always in one appointment. On heavily treated hair I first look at what it can still take, and split the lift over two appointments if needed. I say that beforehand, not halfway through.
Do I have to come for a consultation before a colour?
Not necessarily as a separate appointment — the consultation is part of the colour appointment. If you are unsure, or planning a bigger change, a short conversation first does help. Describe it on the phone and I will tell you whether that is enough.
Do you also do men's or children's cuts?
TBD: confirm whether men's and children's cuts are offered.
How can I pay?
TBD: cash, TWINT, card — to be confirmed.
Which products do you use?
TBD: colour and care line to be confirmed. No brand is named here until then.
What happens if I cannot make an appointment?
TBD: cancellation and lateness policy. In a one-person studio a missed appointment is lost entirely, so how late a cancellation can still be belongs here.
Which languages do you advise in?
German and English. TBD: confirm further languages.